Capabilities
How organisations engage with Tripicon
Most organisations begin with an assessment, then move into governance, advisory and platform capabilities as their requirements evolve.
- ChatGPT
- Microsoft Copilot
- Google Gemini
- Perplexity
External AI Representation Review
Assessment · from $4,880 AUD (inc GST)
Discover what AI knows about your organisation, how AI represents it, and what information shapes those outcomes.
- Representation Score. A measured baseline of how AI describes your organisation across ChatGPT, Copilot, Gemini, Claude and Perplexity.
- Authority Mapping. The sources influencing those representations, and who owns them.
- Findings. Accuracy, freshness, coverage and governance issues, surfaced before they shape decisions.
- Governance Recommendations. Where ownership, review and accountability should be established.
- Executive Findings Session. Findings and recommended actions walked through with your team.
Representation Strategy
Turning findings into action
Once representation has been assessed, we help organisations identify governance priorities, authoritative sources and opportunities to improve representation outcomes over time.
- Governance priorities. What to correct, own and review first, ranked by impact.
- Authoritative sources. Which sources should carry the authority behind each answer.
- Improvement over time. How representation is measured, tracked and improved across cycles.
Information Governance
Govern
Verified sources connected so that answers carry the authority behind them. Provenance is the part a foundation model cannot scrape: who says this, on what authority, checked when, and under whose duty of care.
- Source governance. Verified, unverified and stale, tracked rather than assumed.
- Provenance. Recommendations that state where they came from.
- Shared networks. Regional and sector clusters where members benefit from each other's verification.
Concierge Experiences
Implementation
Destination, venue, event and travel assistants that answer travellers using your knowledge, in your voice, with your commercial and duty-of-care rules applied. They run where the traveller already is rather than asking them to install anything new.
- Scoped to your world. Your properties, partners, precincts and programs, not the open web.
- Answerable. Every recommendation traces back to a source you approved.
- Operationally honest. Opening hours, capacity and seasonality reflect what is actually true today.
Internal AI Governance
Internal concierge for employees and teams
Governing what AI tells your own people. The same capability turned inward: secure assistants for staff, working alongside the tools they already use. Policy, approved suppliers, duty of care and reporting lines are private to your organisation and stay that way.
- Policy-aware. Answers that reflect your travel policy rather than general advice.
- Private by design. Internal knowledge stays internal.
- Integrated. Works with the systems your teams already have open.
Custom Solutions
Purpose-built
Where the standard shapes do not fit. Purpose-built work shaped around your audience, goals, systems and operating environment, delivered with the same governance and provenance requirements as everything else.
The governance challenge
Organisations cannot govern every answer. They can govern what shapes them.
AI representations vary by user, location, model and context. Organisations cannot govern every answer — they can govern the information, authority and permissions that shape those answers. Tripicon helps organisations understand what AI knows, how AI represents them, and how those representations can be improved over time.
The platform
Govern what AI represents, from one platform.
Overview
Figures shown are for illustration, not a live account.
Discuss your requirements
We work with destinations, hotels, airlines, events and travel programs to define what accurate representation looks like, and to build the concierge experiences behind it.